Return & Refund Policy

At Shadekart, customer satisfaction is important to us. If you are not fully satisfied with your purchase, we’re here to help.

1. Return Eligibility

Products are eligible for return if:

• The return request is made within 7 days of delivery
• The item is unused and in original packaging
• The product is not damaged due to customer misuse

2. Non-Returnable Items

The following items are not eligible for return:

• Used products
• Damaged products caused by improper handling
• Clearance or final sale items
• Customized products

3. Return Process

To initiate a return, contact us at support@shadekart.in with:

• Order number
• Product details
• Reason for return
• Photos/videos (if applicable)

Our team will guide you through the return process.

4. Refund Process

Once the returned product is received and inspected, approved refunds will be processed within 5-7 business days.

Refunds will be issued to the original payment method.

5. Exchange Options

Exchanges may be offered subject to stock availability.

6. Damaged or Defective Products

If you receive a damaged or incorrect product, contact us within 48 hours of delivery with photos/videos for assistance.

7. Return Shipping Costs

• Return shipping for damaged or incorrect products will be covered by Shadekart.
• For other return reasons, shipping costs may be borne by the customer.

8. Contact Us

Shadekart

Email: support@shadekart.in Website: www.shadekart.in